【歐洲航班因火山灰影響而取消重新訂位/退票辦法】

冰島火山爆發，噴出的火山灰影響部份歐洲航班。長榮航空目前已取消BR76/15APR AMSTPE、BR68/15APR LONTPE、BR67/16APR TPELON、BR68/16APR LONTPE、BR87/16APR TPECDG、BR88/16APR CDGTPE。詳細班機變化 請上長榮航空官網查詢http://www.evaair.com已開票前往取消航班之旅客可改訂其它航班或辦理退票，不額外收取手續費。

相關規定如下：
一、Rebooking:
1. 更改日期免收手續費，但TRAVEL DATE必須在2010/APR/30之前。
2. Rebooking僅適用相同艙等。
3. Reissue 機票時請於En Box加註：DUE TO HEATHROW/SCHIPOL AIRPORT CLOSURE(或'DUE TO CHARLES DE GAULLE AIRPORT CLOSURE')

二、Cancellation of booking & refund: (取消和退費規定)
1.免收退票手續費。
2.退票須於2010/APR/30前直接於系統申報。並請加註FULLY REFUND DUE TO HEATHROW/SCHIPOL AIRPORT CLOSUR。.(or 'FULLY REFUND DUE TO CHARLES DE GAULLE AIRPORT CLOSURE'.)

三、英文說明版
Passengers booked to travel on these cancelled flights can claim a full refund or choose one of the options set out immediately below.
Rebooking:
1. Date change free of charge, new travel date must be prior 30 APR 2010.
2. Rebooking is permitted in the same cabin class.
3. Please reissue ticket accordingly with remark on endorsement box 'DUE TO HEATHROW/SCHIPOL AIRPORT CLOSURE'.(or 'DUE TO CHARLES DE GAULLE AIRPORT CLOSURE') Cancellation of booking & refund: 1. Waive refund service charge or penalty. 2. All refund application must be submitted before 30APR 2010 through GDS system. Please remark as 'FULLY REFUND DUE TO HEATHROW/SCHIPOL AIRPORT CLOSURE'(or 'FULLY REFUND DUE TO CHARLES DE GAULLE AIRPORT CLOSURE')